Returns & Refund Policy

Last Updated: October 2026 Returns, Exchanges & Refunds RichTee understands that concerns may sometimes arise after an order has been placed or received. If you have an issue with an item, including a return, exchange, correction or refund concern, please contact RichTee directly using the contact information available on our website. Each request will be reviewed individually based on the order and the circumstances involved. Where necessary, RichTee may ask for relevant order information, photographs or other details that will help us understand and review the issue. After discussing the matter with the customer, RichTee will communicate the available options based on the circumstances of the order. Contact RichTee For any return, exchange, correction or refund enquiry, please contact RichTee and provide your order information where available so that we can assist you.